Does Halifax gives reference number or transaction id for online money transfer?

Hi guys, my friend transferred money from his halifax account to my sbi uk account, it is been more than 2 weeks already, the money has not credited to my sbi uk account, my friend confirmed from halifax that the account number and sort code are absolutely correct, i enquired sbi uk, they are telling they need some confirmation for the money transfer which shows details like account numbers the money is transferred between, date %26amp; time of transfer, transaction id or reference number. when my friend asked the halifax bank they said the money has gone out and they said there won't be any reference number or transaction id. my friends has recieved a confirmation letter from halifax which just shows account details the money is transferred between and date, there is no reference number or transaction id. i'm just wondering how the hell transaction happened without generating a reference number or transaction id. can you guys have any idea what is wrong with halifax or is it something wrong on sbi side and where the money is gone.|||yes, ALL transactions done online will have a transaction number. it should take approx three day to turn up in your account.|||The halifax don't do transaction numbers, but they aren't alone in this as most other banks I know are the same, Alliance %26amp; Leceister as one example. There is more the halifax can do, for instance they can claim back the money so your friend could ask them to do that, or ask your friend has the money been returned back into their account? Also the halifax have a system which shows them if the money cleared in the other persons account, (its called Mainframe) any good customer service agent who has a bit of knowledge could do it or alternatively any of the Managers!